Contact Us

Farmington Hills

23580 Orchard Lake Road

Farmington Hills, MI 48336

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Rochester Hills

245 Barclay Circle

Suite 400

Rochester Hills, MI 48307

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Flint

432 N Saginaw Street

Suites 415, 417, & 433

Flint, MI 48502

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Phone: (248) 957-6444

Fax: (248) 477-4442

E-mail: admin@mytotalhealth.care

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Leadership Team Contacts

 

If your communication concern is related to a specific area corresponding to the title of a member of our leadership team, please direct emails via the Contact Us Form above directly to that individual. 

 

  • Practice Owner: Dr. Tracy Juliao
  • Farmington Hills Clinical Team Leader: Dr. Demi Josephson
  • Rochester Hills Clinical Team Leader: Dr. Tracy Juliao
  • Flint Clinical Team Leader: Stacie Champeau
  • Student Training Team Leader: Dr. Christine Sebastian
  • Social Media Manager: Danny DeBonis

 

For billing concerns, please email or call directly:

  • Susan Fruchtman via sfruchtman@mytotalhealth.care or (480) 956-5307
    • ​claims questions
    • coordination of benefits
    • patient statements / bills
    • payments / balances due
  • Amanda Tagai via atagai@mytotalhealth.care or (586) 231-0069
    • referrals
    • ​insurance plan benefits verifications
    • authorizations for specific services
    • payment arrangments / payment plans
    • collections

 

Privacy Policy

 

We value your privacy very highly. Please read this Privacy Policy Carefully before using the mytotalhealthandwellness.com website as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

 

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

 

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website. 

 

What information we collect, how we use it, what happens if we don't have it, and the legal basis for processing this information

 

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

  • Identifying information - Name
  • Identifying information - Postal/shipping address
  • Identifying information - Billing address
  • Identifying information - Phone number
  • Identifying information - IP address
  • Identifying information - Email address
  • Identifying information - Device identifier
  • Characteristics of protected classifications - Age
  • Characteristics of protected classifications - Gender expression
  • Internet or other electronic activity - Information regarding your interaction with our website or application
  • Internet or other electronic activity - Information regarding your interactions with advertisements
  • Sensitive personal information - Race

We are not required to collect this information by a law, court order, nor by a tribunal order. We combine or link the personal information that we hold about you

 

With whom we share your personal information

 

We share the personal information below with the following third parties for the following reason(s):

  • Identifying information - Name
  • Identifying information - Postal/shipping address
  • Identifying information - Billing address
  • Identifying information - Phone number
  • Identifying information - IP address
  • Identifying information - Email address
  • Identifying information - Device identifier
  • Characteristics of protected classifications - Age
  • Characteristics of protected classifications - Gender expression
  • Internet or other electronic activity - Information regarding your interaction with our website or application
  • Internet or other electronic activity - Information regarding your interactions with advertisements
  • Sensitive personal information - Race

 

How we protect your personal information

We protect and safeguard your personal information by using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks

 

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. We use cookies and similar technologies to support this website's essential functions, as well as for analytics, personalization, and marketing purposes.

 

 

Information Retention

We retain all of the information that we collect until we no longer need the information to contact you.

 

Direct Marketing

We us the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers.m You may, at any time, requrest that we cease to use your information for direct marketing purposes by emailing us at admin@mytotalhealth.care

 

Your Rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you
  2. The right to request that we delete all or some of the personal information that we have collected on you
  3. The right to ask us to transmit your personal information that we have collected oin you to another provider (where technically feasible)
  4. The right to request that we amend any of the information that we have collected about you
  5. The right to withdraw your consent to the processing of your data
  6. The right to request that we restrict the processing of your data
  7. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction
  8. The right to not have to identify yourself, or of using a pseudonym in certain circumstances
  9. The right to stop receiving unwanted direct marketing
  10. The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity

Exercising Your Rights

You may exercise the rights specified above by submitting a consumer requrest to admin@mytotalhealth.care

 

We will respond to most consumer requests within 30 - 45 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

 

Location of Data Processing

All data processing activites undertaken by us take place in the United States

 

Third-Party Websites

This website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

 

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Where to Find Us

Total Health & Wellness Associates

  • 23580 Orchard Lake Road  Farmington Hills, MI 48336
  • 245 Barclay Circle. Suite 400  Rochester Hills, MI 48307
  • 432 N. Saginaw St. Suite 433  Flint, MI 48502

Phone: (248) 957-6444

Email: admin@mytotalhealth.care

Or use our Contact Form.

 

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Patient Forms

New patient? Save time and reduce the amount of paperwork you have to fill out at your first visit. We provide access to the most important documents via our secure portal right here via our website.

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WE ACCEPT MOST INSURANCES AND SELF-PAY

For more information regarding the terms, disclaimers, and privacy policy associated with our website, click here and scroll down to the section labelled "Privacy Policy"